This website (hereinafter the "Website") is provided by Bayer CropScience Pty Ltd ABN 87 000 226 022 (hereinafter "Bayer" "us" or " we"). For further information regarding the provider of the Website, please refer to our imprint.
Handling of personal information
We wish to provide you with information on how we handle your personal information when you use our Website. Unless otherwise indicated below, the legal basis for the handling of your personal information results from the fact that such handling is required to make available the functionalities of the Website requested by you.
Using our Website
Accessing our Website
When you use our Website, your browser will transfer the data set out below to our web server. This is done for technical reasons and required to make available to you the requested information. To facilitate your access to the Website, the following data is collected, briefly stored and used:
- IP address
- Date and time of access
- Time zone difference to Greenwich Mean Time (GMT)
- Content of request (specific site)
- Status of access/HTTP status code
- Transferred volume of data
- Website requesting access
- Browser, language settings, version of browser software operating system and surface
We will store such data for a limited period of time in order to be able to initiate a tracking of personal data in the event of actual or attempted unauthorized access to our servers.
On our Website we use Google Analytics, a web analysis service of Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States ("Google").
Google will analyze your use of our Website on our behalf. To this purpose we use the cookies described in more detail in the above table. The information collected by Google in connection with your use of our Website (e.g. the referring URL, our webpages visited by you, your browser type, your language settings, your operating system, your screen resolution) will be transmitted to a server of Google in the United States, where it will be stored and analyzed. The respective results will then be made available to us in anonymized form. In this process, your usage data will not be connected to your full IP address during this process. We have activated on our Website the IP anonymizing function offered by Google, which will delete the last 8 bits (type IPv4) or the last 80 bits (type IPv6) of your IP address. Moreover, Google is certified under the EU-US Privacy Shield , which ensures that an adequate level of data protection is maintained with respect to the processing of data by Google in the US.
You may opt-out from to the use of web analysis at any time, either by downloading and installing the provided Google Browser Plugin or by administrating your consents in the above table, in which case an opt-out cookie will be placed. Both options will prevent the application of web analysis only as long as you use the browser on which you installed the plugin and do not delete the opt-out Cookie.
Use of contact forms
You can contact us directly via the contact form available on our Website. In particular, you may provide us with the following information:
- Name, email address, mobile phone number, address, crop, occupation, product
We collect, process and use the information provided by you via the contact forms exclusively for the processing of your specific request.
Subscription to our marketing communications
On our Website, you may subscribe to receive marketing communications. Based on your prior consent, we will collect and use the email address, mobile phone number and address you indicate for providing you with relevant communications.
If you wish to receive customized communications, you need to provide us with additional information, including but not limited to:
- Name, email address, mobile phone number, crops, occupation, address including postcode
In order to prevent any misuse of your personal data, we will log your subscription, the time of your subscription, the messages sent by us regarding your subscription, and the wording of your subscription.
You may at any time with future effect revoke your consent to receive our communications. To declare that you wish to unsubscribe, you may use the respective link included in all communications, or refer to the contacts indicated below.
External services or content on our Website
We include third-party services and/or content on our Website. When you use such third-party services or when third-party content is displayed, communication data are exchanged between you and the respective provider for technical reasons.
The respective provider of the services or content may also process your data for their own additional purposes. To the best of our knowledge, we have configured the services and content of providers known to process data for own purposes in such a way that either any communication for other purposes than to present their services or content on our Website is blocked, or communication only takes place once you have actively opted to use the respective service. However, since we have no control over data collected and processed by third parties, we are not in a position to provide binding information regarding the scope and purpose of such processing of your data.
For further information regarding the scope and purpose of such collection and processing of your data, please consult the privacy statements of the providers whose services and/or content we include and who are responsible for the protection of your data in this context:
- Facebook share button
- Twitter share button
- YouTube videos
- Maps of Google Maps
Information on incorrect product use and quality complaints
This Website is not intended or designed for communications regarding grey market products/counterfeit products, incorrect or off-label use, quality complaints and/or other issues regarding the safeness or quality of Bayer products. If you wish to report such matters or make a quality complaint, please contact us via the Customer Care Line 1800 804 479.
If you nevertheless report to us issues regarding the safeness or quality of Bayer products, we will be legally bound to deal with your communication and may have to contact you for clarification purposes. Subsequently, we may have to notify the competent authorities of the issues reported by you. In this context, your information will be forwarded in pseudonymized form, i.e. no information by which you may be directly identified will be passed on. We may also have to forward these pseudonymized notifications to our group companies and cooperation partners, to the extent these are likewise obliged to notify their respectively competent authorities.
- Accessing our Website
Transfer of data for commissioned processing
For the processing of your data we will to some extent use specialized service contractors. Such service contractors are carefully selected and regularly monitored by us. Based on respective data processor agreements, they will only process personal data upon our instruction and strictly in accordance with our directives.
Information regarding your rights
Right of access and correction
You have the right to review and amend any personal data stored in our system if you believe it may be out of date or incorrect. Just send an e-mail to the address given in the imprint or contact the Data Privacy Officer at the address below.
Right of cancellation
You have the right at any time to withdraw your consent to the use of your personal data in the future. Again, just send an e-mail to the address given in the imprint or contact the Data Privacy Officer at the address below.
We only retain personal data for as long as is necessary for us to render a service you have requested or to which you have given your consent, except where otherwise provided by law (e.g. in connection with pending litigation).
Bayer is a member of the Bayer Group of Companies, a global organization with offices within and outside of Australia.
Information held by Bayer about you may in some circumstances be stored on Bayer databases housed in overseas locations including but not limited to Germany, China, Singapore, the Philippines and the United States of America. For example, in order to facilitate the receipt and payment of accounts, Bayer must transfer personal information overseas to the Philippines. All Bayer companies are committed to compliance with internal data protection policies which contain provisions substantially similar to the Australian Privacy Principles and in many cases to similar laws in the other jurisdictions.
Bayer also deals with external service providers located in countries within and outside of Australia, such as in Singapore, United States and Ireland and in such cases, Bayer takes reasonable steps, including by contract provisions, to ensure that these service providers do not breach the Australian Privacy Principles.
In light of the importance of protecting children's privacy, we do not collect, process or use on our website any information relating to an individual whom we know to be under 13 years old without the prior, verifiable consent of his or her legal representative. Such legal representative has the right, upon request, to view the information provided by the child and/or to require that it be deleted.
All enquiries or complaints regarding your personal informational should be made in writing to:
The Privacy Officer
875 Pacific Highway
Pymble NSW 2073
Phone: +61 2 9391 6000
Or by email: firstname.lastname@example.org
Bayer will respond to your complaint within 30 days of receipt of your correspondence or within any further time notified to you in writing. If you are not satisfied with the outcome of the response you receive, we can refer you to the Office of the Australian Information Commissioner (as applicable) for further investigation.
Amendment of Privacy Statement
Last updated: October 2019